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ChatterboxSingapore reservation concierge
Mei is ready
Tap Mei in the corner to start
Premium voice reservation desk

Meet Mei,
your 24/7 reservation concierge.

Mei welcomes guests with a polished Chatterbox-style experience, handles reservation enquiries naturally, confirms the booking details, and captures the information your host team needs for a smooth arrival.

View guest journey
Restaurant-readyCaptures date, time, pax, caller name, contact, language, occasion, dietary notes and seating preferences.
Human escalationFlags larger groups, special requests, complaints or unclear cases for manager review.
Host summaryCreates a concise one-line summary so the team can prepare quickly before guest arrival.

Designed for a refined guest journey.

From the first greeting to the final recap, Mei keeps the experience elegant while collecting the precise operational details required by the restaurant.

01

Welcomes the guest

Answers naturally, identifies the caller's intent, and handles new bookings, changes, cancellations or general enquiries.

02

Checks essentials

Collects reservation date, time, number of guests, caller name, phone number, country code and preferred language.

03

Captures hospitality notes

Records occasions, dietary concerns, seating preferences and special requests in a host-friendly way.

04

Confirms and hands over

Recaps the details, detects escalation cases, and sends a clean reservation payload to the booking workflow.

Reservation details Mei collects

Outlet code and booking status
Date, time and day of week
Party size and caller name
Phone number in international format
Language and caller intent
Occasion and dietary notes
Seating preference and special requests
Escalation flag and manager reason

Live host preview

Reservation handoffConfirmed
GuestMr Tan · +65 9123 4567
Booking4 pax · Sat 30 May · 19:00
NotesDaughter's birthday · 1 vegetarian · quiet corner
Status: tap Mei in the corner to start a live reservation session.
Mei is live